Mortgage Operations Supervisor (Servicing/Post-Closing)

If you are a motivated and experienced real estate professional looking for an exciting opportunity to make a difference in the real estate lending industry, we encourage you to apply for our Mortgage Operations Supervisor (Servicing/Post Closing) position! In this role, you will be responsible for managing a team of 1 post closer and overseeing all aspects of real estate loan fundings, loan boardings, and reconciling accounting discrepancies.
You will also be the go-to person for answering member questions regarding their loans post funding and resolving any member servicing issues.
Collaboration with our sub-servicer, Cenlar, will be essential in ensuring timely and accurate resolution of any issues.
Additionally, you will be responsible for overseeing the recording and releasing security instruments process, managing collateral storage, and overseeing Mortgage Electronic Registration System (MERS) reports and quality control.
At UHCU, you can expect competitive pay including a comprehensive and generous benefits and PTO package.
Our Real Estate team is located at our HQ building in North Austin by the 183/Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast or lunch on Thursdays (e.
g.
, FOOD TRUCKS!!), outdoor dining area and café with a micro market.
What you will do: Under the direction of the VP of Real Estate Lending, you will be responsible for overseeing and supporting our real estate loan servicing portfolio and member experience post-closing.
As the Mortgage Operations Supervisor (Servicing/Post Closing), you will play a key role in achieving targeted loan quality while maintaining departmental efficiencies.
Oversee and support Post Closing, Funding and Servicing team in accomplishing productivity and accuracy goals.
Manage and maximize efficiencies by reviewing workloads and adjusting the allocation of loan files.
Establish relationship with CUSO (Credit Union Service Organization, e.
g.
, Subsidiary) to serve as support and communication for loan funding, boarding and membership information needed for loans.
Coordinate loan funding with CUSO and vendor partners.
Oversee and review loan files for compliance and underwrite loan files for approval.
Manage, track and organize collateral packages and recorded documents from funding through life of loan.
Complete daily, weekly and monthly reporting, meeting MERS requirements.
Promote the Credit Union's real estate initiatives at the branch level through continued training.
Fulfill third party requests such as payoffs, verifications of mortgage, subordination agreements and payment history requests.
Process release of lien and loan document maintenance on paid in full closed loans.
Complete required tracking and reporting of servicing portfolio.
Track, review and approve with in granted limits any insurance claim check for the servicing portfolio.
What you will need to succeed: Ability to find solutions to problems independently.
Strong attention to detail.
Self-driven and self-motivated leader.
Strong knowledge of the loan closing process and loan policy.
Effective time management skills and ability to prioritize tasks.
Ability to work collaboratively with management to achieve business objectives.
Here is what you will bring to our Real Estate Team: An equivalent combination of education and experience may be considered.
Accredited Bachelor's degree or some college coursework in Business Administration, Finance, Real Estate, or other related field is preferred.
Minimum of 3 years mortgage lending/closing experience with Conventional (Fannie Mae, Freddie Mac), and Texas 50(a)6 Home Equity lending products.
Minimum of 1 year experience in mortgage processing, closing or post-closing with knowledge of key terms and functions specific to the mortgage loan life cycle from application to servicing.
Demonstrated experience in a supervisory leadership role and ability to take on production or workflow oversight is required.
Maintain notary public license, or be able to obtain this license within expected timeframes.
About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership.
Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry.
UHCU has over $1.
4 billion in assets, more than 74,000 members, 10 branch locations, and approximately 270 employees.
We are a full-service financial institution whose vision is "To be your primary financial institution.
" Being part of our credit union means being part of our community.
UHCU Offers: Competitive Benefits Package 401(k) options (Pre-Tax and/or Roth) Generous paid time off (PTO) Education Reimbursement Program Opportunity to Advance! Important Note: We take hiring very seriously.
Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews.
We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit.
We will be sure to contact you if that is the case!