_*\* MUST HAVE HOTEL HOUSEKEEPING leadership EXPERIENCE*_
_*\* MUST HAVE MICROSOFT EXCEL AND WORD EXPERIENCE*_
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Provide Housekeeping Team direction and support.
* Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
* Respond to guest requests, concerns and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
* Ability to grasp, lift, carry or otherwise move materials weighing up to 50 lbs.
with or without reasonable accommodation.
* Ability to move throughout building, bend, stoop and reach to assist other staff members, i.
e.
, room attendants, housepersons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
* *Must have experience with Microsoft Excel and Word*
Job Type: Full-time
Pay: $19.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
* Morning shift
Experience:
* Hotel Housekeeping: 3 years (Required)
* Leadership: 1 year (Required)
Language:
* Spanish (Required)
Work Location: In person
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