General Manager

General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of house.
Incentives • 45 Hour Potential Work Week • Multi Unit Opportunities • Unlimited Vacation Package • Free Meals While Working • Ability To Earn Monthly Store Bonus • Health Benefits (Coming Soon) • Most Improved Store of the Year Incentive Responsibilities • Coordinate daily Front of the House and Back of the House restaurant operations • Deliver superior service and maximize customer satisfaction • Respond efficiently and accurately to customer complaints • Regularly review product quality and solve quality issues • Organize and supervise shifts to ensure culture and guest experience standards are met • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for goods, kitchen utensils and cleaning products • Ensure compliance with sanitation and safety regulations • Manage restaurant’s good image and suggest ways to improve it • Control operational costs and identify measures to cut waste • Create detailed reports on weekly, monthly and annual revenues and expenses • Promote the brand in the local community through word-of-mouth and restaurant events • Train new and current employees on proper customer service practices • Implement policies and protocols that will maintain future restaurant operations Skills • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role • Proven customer service experience as a manager • Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff • Familiarity with restaurant management software; HotSchedules, ChowNow, Trainual, DoorDash, etc • Strong leadership, motivational and people skills • Acute financial management skills Fresh & Fast FIRE KISSED PIZZA & ITALIAN GELATO Job Type: fulltime Education: No education required Work location: On-site