Steward Supervisor | Full-Time | Moody Center

Oak View Group: Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual.
As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet.
We focus on building a diverse workforce and cultivating an inclusive workplace.
Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values: We treat each other fairly and with respect.
We act with integrity.
We have an entrepreneurial spirit.
We give back to our global community.
More information at OakViewGroup.
com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview: The Steward Supervisor will be accountable for the supervision and direction of the stewarding staff consisting of Stewards and Dishwashers.
The Steward Supervisor provides supervision to all levels of the business operation within the kitchen.
The Steward Supervisor will actively supervise, coach, direct, and train employees in meeting company quality standards, and will assist with all employment actions such as hiring and scheduling.
The Steward Supervisor will actively assist with all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
This is a key position for the effective and profitable operation of the business.
The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.
Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.
This role will pay an hourly wage of $20 to $25.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
close on May 31, 2024 About the Venue: At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences.
We believe our employees are our greatest assets.
We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.
Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.
Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet.
Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events.
Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey.
Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.
We want you to join our team and create the most electric entertainment experience in the nation.
Visit www.
moodycenteratx.
com to learn more about our mission to be #BeATXcellent.
Responsibilities: Assist with the supervision of the entire Stewarding and Dishwashing staff.
Assist with the stewarding staff skills training and development, including departmental orientation of new employees.
Provides leadership and support to the entire stewarding staff; builds morale and encourages empowerment of staff.
Maintains a positive and compliant employee relations climate.
Assists with the staffing, training, and coaching of kitchen staff.
Promotes support and communication with entire staff.
Positively interacts with front of house staff.
Rapidly solves problems.
Maintain safe & proper food storage and rotation.
Consistent coaching of NPO, temp, and OVG staff of proper storage of food items, proper temperature control documentation, and the organization/ catalog of all facility refrigeration/ freezer monthly logs.
Assists culinary management team in the training of staff with regards to local health department requirements and other related topics.
Regular audits of stored & labeled food items throughout the facility/ property.
Ensure SDS sheets are accurate with all on site chemicals.
Ensures compliance with health, sanitation, safety and employment regulations by clearly communicating and reinforcing standards and procedures to kitchen staff.
Procedures (SOP), health and safety regulations, including OSHA & MSDS.
Requisition of equipment and organization for plate-up, tray out and clean-up for banquet functions.
Ensures all bars, 3 compartment sinks, and hand sinks are operational, fully stocked, and up to local health code.
Ensures the work environment is safe and free from potential safety hazards, immediately address all safety concerns, accidents, or incidents.
Relays safety/health issues to management immediately.
Maintain inventory & pars for F&B equipment, china, glass & silver following all functions and monthly food inventory.
Must possess a Serve Safe Certification and review all sanitation and production charts with the Executive Chef.
Qualifications: High School diploma or equivalent.
At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
Candidate will have knowledge of dishwasher operation and chemicals used in cleaning and maintenance of equipment and areas of purview.
Ability to communicate both verbally and through written documents effectively to all levels of staff.
Candidate must have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced, high volume environment.
Must be able to stand and/or work on feet for extended period of time and must be able to repeatedly lift up to fifty pounds.
Must be willing to work a flexible schedule based on the demands of the business.
Up to date knowledge of M.
S.
D.
S.
Criteria Procedures, Safety Guidelines, First Aid/C.
P.
R.
, Environmental Health Codes, Local, State and Federal Guidelines.
Must possess excellent organizational and communication skills.
Skilled to all technical and sanitary aspects of food preparation and presentations.
Ability to clearly speak read and write in English.
Bilingual in English and Spanish preferred.
Must possess basic computer skills including MS Word and MS Excel.
Must have a Serve Safe Certification or obtain one in the first 90 days of employment.
Physical Dimensions: Performing the duties of this position involves extensive and continuous standing and walking.
Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.
The employee is frequently required to lift up to 50 pounds.
The vision requirements include the ability to adjust focus, peripheral vision and close vision.
Working Conditions & Hazards Exposure to weather and non-weather related cold temperatures Wet and slippery floors Extreme hot surfaces Pinch points and tight working spaces throughout building Exposure to high noise levels Strengthened by our Differences.
United to Make a Difference.
: At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.
We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.
Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO: Oak View Group is committed to equal employment opportunity.
We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.